Cookies Policy

This Cookies Policy explains how and why cookies are used when you visit our website https://theclutchhouse.shop/.

Cookies may be stored on your device to improve your shopping experience, website performance, and functionality.

We are committed to transparency and protecting your privacy. This policy explains what cookies are, and how we use them, and your rights regarding cookie usage under applicable privacy laws, including UK GDPR.

By continuing to use our website, you agree to the use of cookies in accordance with this policy.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

Cookies help websites remember information such as:

  • Your browsing preferences
  • Shopping cart items
  • Login sessions
  • Website functionality and performance

Cookies generally do not contain information that personally identifies you directly.

2. Why We Use Cookies

At The Clutch House, cookies help us improve both website performance and your shopping experience.

Cookies may be used to:

  • Save products in your shopping cart
  • Improve website speed and functionality
  • Understand visitor behavior and website usage
  • Remember your preferences and settings
  • Help maintain website security
  • Prevent fraudulent activity
  • Improve navigation and overall customer experience

Non essential cookies are only activated after receiving your consent through our cookie banner.

3. Types Of Cookies We Use

Essential Cookies

These cookies are necessary for core website functions such as checkout, security, and shopping cart operations.

Performance & Analytics Cookies

These cookies help us analyze website traffic and customer interactions to improve performance and usability.

Functional Cookies

These cookies remember settings such as language preferences or device information.

Marketing & Advertising Cookies

These cookies may help display relevant advertisements and measure marketing campaign performance.

4. Cookie Duration

Session Cookies

Temporary cookies that expire once you close your browser.

Persistent Cookies

Cookies that remain on your device for a limited period to remember your preferences for future visits.

5. Our Commitment to Privacy

We believe in honest and transparent data practices.

The Clutch House does not use cookies to secretly collect sensitive personal information, and we never sell or trade customer data to third parties.

6. Managing Cookies

You may accept or decline non-essential cookies through our cookie consent banner.

You can also manage or delete cookies through your browser settings at any time.

Please note that disabling certain cookies may affect website functionality and shopping features.

7. Third-Party Cookies

Some trusted third-party services integrated into our website may also use cookies, including:

  • Payment providers
  • Google Analytics
  • Marketing and advertising platforms
  • Fraud prevention services

These providers may collect limited information according to their own privacy policies.

8. Your Privacy Rights (UK GDPR)

Under UK GDPR regulations, you have the right to:

  • Access your personal data
  • Request corrections to inaccurate information
  • Request deletion of your data
  • Withdraw cookie consent at any time
  • Restrict certain data processing activities

9. Updates To This Cookies Policy

We may occasionally update this Cookies Policy to reflect:

  • Website improvements
  • Legal or regulatory changes
  • Service or operational updates

Updated versions will always be published on this page.

10. Contact Us

If you have any questions regarding our Cookies Policy or privacy practices, please feel free to contact us.

Business Name: The Clutch House
Business Hours: Monday – Friday | 9 AM to 5 PM UK Time
Phone: +44 7828 707674
Customer Support Hours: Monday – Friday | 9 AM to 5 PM UK Time
Live Chat: Available during business hours
Email: info@theclutchhouse.shop
Address: 27 The Hawthornes, Broad Oak, Rye TN31 6EN, United Kingdom